Help when you need it

Help & Emergency

Hopefully you will never need this page. If you do, the most important emergency contacts are collected here. For any serious or life-threatening situation, contact emergency services immediately.

When you call: say that you are on Koh Tao, Surat Thani, explain your exact location as clearly as possible and keep your phone nearby.

🚑 Emergency

For an accident or urgent medical situation, call Koh Tao Rescue first because they know the island and local access points. You can also call Thailand's national medical emergency number 1669. Both options are shown below.

1. Koh Tao Rescue Recommended first for accidents and urgent medical help because the team knows Koh Tao and local access points.
+66 87 979 0191

Call Koh Tao Rescue

2. National Medical Emergency — 1669 Thailand's national medical emergency number is also available for serious or life-threatening situations.

Call Medical Emergency 1669

Koh Tao Police Station Local police assistance.
+66 77 456 098

Call

Tourist Police — 1155 Tourist assistance and multilingual support.

Call

🏥 Medical Care

Koh Tao Hospital For medical treatment, minor injuries or if you need to see a doctor on the island.
+66 77 456 490

Call Open Map

Nearest Pharmacy Find the nearest available pharmacy.

Open Map

🏠 Need help with your stay?

For fresh towels, room cleaning, lost keys or lockouts, toilet paper, air conditioning, water, Wi-Fi, check-in, checkout or any other concern related to your stay.

Report a Serious Room Problem Contact Us

🌴 Activities & Bookings

For taxis, scooter rental, ferry tickets, diving, snorkelling, boat trips, fishing, tours or any other island booking.

Book with Us